If you ever happen to run into issues with the payments made for BSLI policy which is not reflecting on your account and don't know who to catch hold of, you may want to get in touch with Market Support Executive.
Their so called toll free numbers don't work normally, but the beauty is that if I call their mumbai number (The number to connect to their call center directly) I am able to talk to the customer support executives (charges rs. 1.5/Minute!)
Even if you call their call center, Customer Support executives will redirect you to one of the local office and ask you to get in touch with the Market Support Executive (MSE)
Please make sure to get a complaint registered and ask for Complain Number. This will save you from telling the same story multiple times to multiple people.
I was based out of Chennai when I ran into this issue and below is the number to Birla Sunlife Insurance office in Chennai who helped me out.
+91-44-28477392
+91-44-28477397
Hope this helps
Wednesday, January 13, 2010
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I wonder that you haven't written about our Airtel experience yet.
ReplyDeleteThat would be a biggggggg and interesting post. ;D
I am waiting to get an F&F letter from them. It will liberate me from all obligations then! :)
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